TripAdvisor, May 23, 2020
Amazing family experience
First time visiting Bulgaria and this hotel has everything! You can not fault the staff they are wonderful, kind and helpful. The housekeeping clean your room while your away and are very polite. The bell boy chauffeurs you to your room and carries your luggage. The hotel does face and unpleasant view from the front but behind the hotel it was a beautiful sandy beach. 30 degrees in September was a luxury. Very close to the centre and a short walk from local shops and stalls for souvenirs, beach toys and clothes etc. The food was plain and similar in day to day however there was a variety and always something to fill you up. It had a pool that was for quiet swimmers a pool for children and a beach party pool with a bar and music speaker with a ice cream stool! A lady that went around making pancakes and waffles! Also the hotel had great entertainment every night for both kids and adults! Which wasn’t too loud to disturb you. Bowling, spas and games. It was an amazing experience at this hotel. I’d love to go back! Wel down to all the lovely staff they are a credit to the hotel. Especially the young boy who at the end of his shift helped us find a shop that sold some squash etc on his way home. Lovely boy. Lovely staff. Amazing experience as a family!
TripAdvisor, September 2019
Just back from a week at this hotel. We were 2 ladies and were upgraded to a two bedroomed apartment which was very comfortable and suited us perfectly. We were on ETA. Ladies on reception were helpful with busses etc and we visited Bourgas, Nessebar and Pomorie old town by bus. We ate 3 times at Mediterranean Fish Restaurant and meals were delicious. I did stretching class every morning and had a massage and a pedicure. Location of this hotel was perfect for us. We were on B&B so paid for loungers on beach which was cheap. Beach and every where is so clean. It was a very relaxing resort and place to visit an we would go back again. Animation team were excellent and folklore show was great. Cocktails were very enjoyable and all in all it was a great holiday.
TripAdvisor, October 18, 2018
Over the years we have visited this beatiful amazingly large hotel complex near Pomorie. When our children were young they liked it a lot, because of the many swimming pools and the beach in front of it. This oktober, again, we spendid only one night there with our friends. Service was perfekt, those persons in the desk even with the smile in the faces, which is rare as you travel in Bulgaria. As the time goes on, so ia the complex getting unfortunatelly older. But if you are somewhere there and need of a little more better place to accommondate, go there.
TripAdvisor, September 30, 2018
We booked this hotel last minute and were able to get a room facing the sea at a very reasonable rate. The resort is clearly designed so that people don’t have to get out as the area around it is really not very nice. The hotel itself has a sumptuous lobby and the room was nicely designed, but fairly basic in amenities and decor. Bed was very comfortable. Breakfast buffet was extensive and very good. They also have a good French restaurant ( La Bohème). Good service in the hotel. Just be aware they do not accept American Express.
Trip Advisor, September 3 , 2018
Standard of cleanliness brilliant several restaurants on site to choose from eg Italian, Mediterranean, French, Asian & Grill. There is also a patisserie. The food in each is of a very high standard and delicious. It can be pricey but good value. The resort has 4 swimming pool areas all of which are spotlessly clean. You can walk just outside the gate onto the beach. Kids are well catered for with entertaining kids clubs & activities. The aqua park is walking distance way (5 mins walk). The accommodation is equally as clean, airy & spacious. Definitely recommended.
TripAdvisor, August 24, 2018
Very good service. The hotel offer everything you may need, there are organized activities, gym, pools, bars and the best part the hotel is directly on the beach! The restaurants are on a really high level and offer a great variety of food.
Trip Advisor, July 30, 2018
We had a great 10 days at this hotel. It looks just like on the pictures and it is huge. There are 3 big pools and it a lot of fun to swim in them. The ocean is just in front of the resort. The staff is very friendly and always helpful.
The only little thing that wasnt so good was the wifi connection. It barely work but that is not a bog del i think.
TripAdvisor, July 17, 2018
This was our second stay at the Sunset Resort hotel within a time frame of 3 years. Once again it was a wonderful experience.
I have early teenage kids and they had the time of their lives. Clean pools, Waterpark, Sea,.... The potential to have fun all day was endless and the majority (except Jet Ski & Waterpark) is included in the All Inclusive formula. Having said that, I have 2 small remarks & tips :
- As the place has been growing enormously, there are some additional wings outside of the resort now (called Family wing). Very clean and nice, but as it is a little bit out of the resort, it created another experience. Missing the "in resort" feeling on the balcony in the evening.
- Crisps or peanuts during the day are not available in the All Inclusive formula. (Tip for the hotel)
Trip Advisor, Kieran H, September 4, 2017
Get to Bulgaria ! Lovely place and great resort !! We are definitely going back next year. I am even in discussions with my wife about buying an apartment in Sunset Resort. Bar staff are fab in Sigma and the head waiter in the Italian what a bloke !
TripAdvisor, September 2, 2017
we went to sunset resort on a family holiday, 7 people , four Adults three children , with teletext holidays. The childrens ages were 10, 5 , and 3. teletext hols were great , all travel arrangements went smoothly and on time .
Sunset Resort was fantastic ! you had to look very hard to find something to complain about, even then i cant think of anything .
ok lets start .Hotel is spotless in all areas, Food , is excellent and plentiful , and varied, Entertainment team led by bobi, do a fantastic job , no one is left out of games and age is no barrier, if you dont feel like taking part thats fine as well , they try very hard to entertain everyone, well done !.contrary to some reviews the staff were very pleasant , and helpful , Eta lobby bar , Neli , reception staff were very efficient, one exception was a lunatic pool attendant who must have been given a whistle for his birthday, despite his advancing years he wore a bandana, and blew his whistle for the least thing , sad.The beach is superb , we are in our sixties and had our first go on jetskis with our grandkids, played tenpin bowling at night on several occasions , Hotel pools are brilliant , varied, and safe, Our room was in Eta building again well kept and spotlessly clean , room looked out over main road which wasnt great but no problem .all in all great time was had by all theres not much outside the resort but take a ride into Pomorie , by horse drawn cart for a laugh.
see you soon !
Trip Advisor, Louise D, June 25, 2017
Had an amazing holiday here least week. Stayed in huge 2bed/2bathroom apt. Loved our stay. All staff were fab, particularly our receptionist Antoinette. So much to do here. So clean. Quality and variety of food - WOW.
only advice to hotel, pool towels need to be a significantly different colour to the room towels, we lost one which we are 99% sure got mixed hup with the room towels which were sent for lay dry. If you loose a pool vowel the charge is a hefty 50Bgn . this did not leave a sour taste in our mouths though. Loved, loved, loved this hotel can't wait to return.
TripAdvisor, Eva D, September 25, 2016
This was mine & my boyfriends 1st time visiting bulgaria & the sunset resort. We were not disappointed. Beautiful views from the apartment, huge apartment with plenty of room & also fitted with a safe which i found an added bonus. The swimming pools were clean, child & adult friendly, the beach was right beside the resort clean & sun liners to lie on, 5 wonderful restaurants to eat in all of which were reasonable & all had a different theme i.e italian, asian. Great value for money & staff throughout the whole complex were friendly, had fantastic english & also helpful. Taxi's & buses right outside the complex, this was so handy. We will definetly be back, would recommend to anyone to stay here. Loved it :)
TripAdvisor, Pris Crawley, September 14, 2016
It was myself and my boyfriends first holiday together and we booked this as the photos and the facilities looked good. The whole building and your rooms are cleaned daily, the staff are very friendly, and the entertainment is definitely worth a watch. The complex offers plenty to do, children's activities daily, water activities (additional cost, not to expensive) and excursion to a water park. The food was great, there was so much to choose from, and plenty of drinks to go along with them. The whole complex has a great atmosphere and would be perfect for families, or couples in our case. I would love to return here in the future.
TripAdvisor, Layd K, August 31, 2016
We were 2 families with children over 15 and we had the most fabulous holiday! The pool areas were beautiful, the bedrooms much better than pictured and our balcony was just brilliant. The Manager was always round and talking to guests, nothing was too much trouble. Our children loved the proximity of the sunny beach about 20 mins away and they were able to enjoy the party there, but retreat to our oasis.
TripAdvisor, Veronika M, June 24, 2016
We traveled with 2 children -age 3 and 5, and with 2 other families and we were very satisfied indeed. All of us. Nothing to complain. Stayed in Sigma building. Huge apartment with fridge,kettle, twin balcony, everything really clean. Whole areal clean, cleaners all day through. Excellent food, mostly visited Saphirre or Smaragd restaurant. Great variety, mussels, Balcanian/Italian/Bulgarian menu etc. Everyone chooses. Champagne for lunch and dinner. Waiters very fast, almost invisible - plates disappeared at lighting speed. Beach clean,free sunbeds for all inclusive, Beach bar. Lots of pools with different depth. waterpark still in progress but almost done. and it will be splendid. One of our best holidays! We want to go again!
TripAdvisor, Dan 99, September 18, 2015
Great complex , especially for families, but also good for couples. Italian, Asian and sea food restaurants. SPA ,indoor pool, three outdoor pools, bowling. Next year will be a aqua park across the road . City of Pomorie has many restaurants to offer fish and local food. Also few good beach bars and night clubs, if you want to go out. Generally good place.
TripAdvisor, July 8, 2015
We returned Sunset Resort for the 8th time this May 2015 and I must say their standards are as good now as the 1st time we travelled there. It is much easier to travel to Pomorie now as the airport in Burgas has been upgraded. The food in all restaurants is excellent especially the Asian and Italian were our favourites. I would recommend this resort to everybody as its family friendly and also good for couples.